Consulting Services

Web Intelligence provide a team of highly qualified professionals who offer strong capability in designing robust and scalable architectural solutions and put in place quality frameworks upon which business applications can be built. Depending on the requirements, our consultants can team with our developers, testers, business analysts and project managers, providing all of the resources needed on your project.

Our Consulting Services cover many areas including:

• Audit Services
• Analysis, Design & Consulting
• Business Analysis
• Business Process Reengineering
• Functional Specifications
• Organisational Change Management
• Preparation of Business Case including projected costs and return on investment
• Preparation of Tender documentation
• Requirements Analysis
• Disaster Recovery & Business Continuity

• Network and Infrastructure Design
• SOE Development

• Security Analysis & Review

 

Getting the infrastructure right is key to the success of every IT operation. It is an area that is often overlooked or outsourced to third parties with little or no understanding of organisational specific requirements.  We can provide detailed analysis services to understand the needs of organisational applications before suitable infrastructure is recommended, designed and implemented. We have experienced consultants and engineers who can design the infrastructure that is a best fit for the organisation.

Typical activities performed by our consultants, analysts, or engineers include:

• Analysis, planning and design work
• Assessing our customers requirements around future scalability
• Internet and/or intranet access and security analysis, design, and consulting
• Web services
• Defining and implementing network security and access control measures
• Conducting internetwork traffic flow analysis
• Implementing turnkey network management platforms
• Developing network documentation
• Analysing, reviewing, and recommending optimal equipment configuration
• Network and infrastructure operations and operational support
• "Hands-on" technical network assistance
• Providing on-the-job training to your designated staff

 

Web Intelligence understands that every organisation has differing business requirements. Therefore, we want to clearly understand what these needs are to ensure that the particular business case is continually referenced and validated as we work on the projects. Our project managers use tried and proven project management frameworks and methodologies. At the same time, we are happy to adapt to organisational project management practices as required and can supplement these with our own processes, templates and tools.

We provide professional staff to manage each project from initiation to a smooth transition and handover. Our Project Management staff are experienced PMI and ITIL practitioners and can offer the following services:

• Business Case preparation
• Project Initiation and Planning
• Project Implementation
• Procurement
• Acceptance testing and sign off

 

Web Intelligence understands that organisations may not have the specialist skills in-house to perform a specific task and offer a resident engineering program to cost-effectively supplement your in-house capabilities be it to complete a specific project, meet a deadline, supplement your operational capabilities, or perform a continuing variety of in-depth planning, analysis, or management tasks.

Additionally, we realize many organisations do not have the resources or needs for a full time CIO level resource, we also offer an IT Management Service to Small to Medium size business as a cost effective alternative who can providing the strategic planning and execution that only a large business could normally afford.

We offer four skill levels of personnel deliver professional engineering, consulting, and
operational assistance to help you meet your specific requirements:

• IT Management
• Consultant
• Analyst
• Engineer

 

Our services are available on a weekly, regularly scheduled, or on a yearly resident basis and complement organisational staff by providing experienced, knowledgeable professionals to meet specific requirements.

Web Intelligence offer a wide range of Managed Services. As these solutions are diverse we can tailor a solution to suit individual organisational requirements.

We provide tailored solutions in the following areas:

• Data Centre Services
• Equipment Maintenance (including out of warrantee services)
• IT Call Centre Services
• Proactive Network Management and Monitoring Services
• Security Management and Monitoring Services